RDS-SUPPORT: Reference Design Systems Support Mfftr PN: RDS-SUPPORT Description Freescale's Reference Design Systems (RDS) are market or near-market ready reference designs developed to shorten time to production. Based on QorIQ processing platforms, these RDS tools are system-optimized for the chosen application and provide software and hardware tuned to meet market requirements. By leveraging form factor and "BOM cost optimized platforms" - the RDS provides a great starting point for quick turn designs. The RDS package includes, bill of materials, schematics, layouts and a complete software listing. Maintain your edge by purchasing an RDS support contract and connect with Freescale RDS experts and further shorten your design cycle with a dedicated service level agreement. Features Priority engagement with dedicated Freescale support team Next business day engagement with RDS expert support staff Engagement until resolution o o o Resolutions include: Research and answer Workaround recommendations/suggestions Clear identification, acknowledgment and support on bugs in the software, when identified as such System Requirements A compatible browser for issuing service requests to http://freescale.com/support A valid Freescale.com account, using a business email address Support Policy 1 year of technical support or a maximum of 200 support hours, whichever comes first Contact Freescale support 24/7/365 by leveraginghttp://freescale.com/support Keep up to speed with up to three employees per support contract Focus on a single Freescale Reference Design System per support contract o Includes reference design software support o Includes support on the reference design hardware o Includes support for the Linux SDK running on the RDS See additional details in Service Level Agreement